In short: this website gives information about our services, takes quote requests and shows tracking. Quotes are estimates until we confirm a booking in writing. Shipments themselves are governed by our shipping terms, the bill of lading or air waybill, and the carriers' conditions. Please give accurate information and do not ask us to move prohibited goods. California law applies.

1. Acceptance

These terms apply to your use of the website of VENSAR LLC ("Vensar", "we", "us"). By using the site you accept them. If you do not agree, please do not use the site.

2. What the website is for

The site describes our freight services, lets you request quotes, contact us and track shipments we handle. Information on the site is general and may change without notice. It is not an offer to carry any particular shipment.

3. Quotes are estimates

A quote is an estimate based on the information you give us and on carrier rates, surcharges, fuel and space at that time. It is not binding until we confirm a booking in writing. Prices can change if the cargo, dates, route or carrier charges change, and quotes expire on the date shown or after 7 days if no date is shown.

4. Shipments have their own terms

Every shipment is governed by our terms and conditions of service, the bill of lading, air waybill or other transport document issued for it, and the conditions of carriage of the carriers involved. Those documents set out liability, claims procedures and time limits. If they conflict with these website terms, they control for that shipment.

5. Tracking information

Tracking information is provided as is, for convenience. It may be delayed, incomplete or affected by events outside our control, for example while cargo is at sea, in a customs facility or with another carrier. Estimated delivery dates are estimates, not guarantees.

6. Your obligations

When you use the site or book with us, you agree to:

give accurate and complete information about yourself, your cargo, its value and its contents;
not offer or tender prohibited, illegal or undeclared dangerous goods;
comply with export control, sanctions, customs and other laws that apply to your goods;
use the site lawfully, and not try to access tracking information for shipments that are not yours, overload the site, or interfere with its security.

7. Limitation of liability

To the fullest extent the law allows, Vensar is not liable for indirect, incidental, special or consequential losses, including lost profits or lost business, arising from use of this website. Liability for cargo loss, damage or delay is governed only by the shipment documents in section 4 and by the laws and international conventions that apply to the transport. Depending on the mode and route, these may include the Montreal Convention for international air carriage, the US Carriage of Goods by Sea Act (COGSA) for ocean shipments to or from the United States, and the Carmack Amendment for interstate road carriage in the United States. These rules often limit liability to set amounts per kilogram, per package or per shipment unless a higher value is declared and paid for in advance. We recommend cargo insurance.

8. Indemnity

You agree to indemnify Vensar against claims, losses and costs arising from inaccurate information you provide, goods you tender that are prohibited or not properly declared, or your breach of these terms or the law.

9. Intellectual property

The content, design, logo and software of this site belong to VENSAR LLC or its licensors. Photographs are used under their respective licenses. You may view and print pages for your own use, but you may not copy or republish them for commercial purposes without our written permission.

10. Third-party links and services

The site may link to or embed third-party services, such as Google Maps. We do not control them and are not responsible for their content or practices.

11. No warranty

The website is provided as is and as available. To the extent the law allows, we make no warranties about its accuracy, availability or fitness for a particular purpose.

12. Governing law and venue

These terms are governed by the laws of the State of California, United States, without regard to conflict of law rules. Any dispute about this website will be brought in the state or federal courts located in Los Angeles County, California, and you consent to their jurisdiction.

13. Changes

We may update these terms. Changes take effect when posted on this page with a new date.

14. Contact

Questions about these terms: info@vensarllc.com, or VENSAR LLC, 630 Douglas St, Pasadena, CA 91104, United States.

Terms of use